Orders & Delivery Policy

Fast & Reliable Delivery

At Aora, we are committed to delivering your orders swiftly and seamlessly while maintaining top-tier quality. Once your order is placed, our team promptly processes it for shipping to ensure you receive it as soon as possible.

Delivery Timelines

Dubai
  • Same-Day Delivery – Available for orders placed before 3:00 PM.
  • Next-Day Delivery – Orders placed after 3:00 PM will arrive the next day.
Rest of UAE
  • Next-Day Delivery – Available for most locations.
  • Standard Delivery – Expect your order within 1 to 3 working days.

🚨 Delivery times are estimates and may vary due to location, public holidays, or unforeseen circumstances.

Free Shipping Eligibility

Enjoy complimentary shipping when your total order value is 300 AED or more.

Tracking Your Order

Once your order has been dispatched, we’ll send you a confirmation email or SMS with tracking details.

💡 Didn’t receive a tracking update? Check your spam or junk folder!

Need Help?

📞 Contact our support team:

What If I Didn’t Receive an Order Confirmation?

Your confirmation email should arrive within 15 minutes of placing your order.

If you don’t see it:

  • Double-check your spam or junk folder.
  • Still missing? Reach out to our team for assistance.

📞 Customer Support: +971 52 723 5253